Transforming Communications for Top-Line Growth in 2010
As Albert Einstein once said: “The definition of insanity is doing the same thing over and over again and expecting different results.” Why should you or any other company prove this to be true by undertaking the wrong strategic approaches to aligning management tools to upcoming infrastructure investments?
In light of that thought, I'm very excited to publish my newest benchmark report in Telecom Lifecycle Management: Recovering with Telecom Lifecycle Management: Transforming Communications for Top-Line Growth in 2010.
IPDR, why does it matter?
IPDR stands for Internet Protocol Detail Record, which is being developed as a set of standards by the TMForum. By providing application, service, location, user, and network-based information about internet usage, IPDR is intended to be used as an enabler for providing and billing next-generation services.
Rivermine Acquires MBG: mindWireless is the Wild Card
On December 15th 2009, Rivermine acquired MBG, continuing a trend of consolidation in the Telecom Lifecycle Management industry. With this acquisition, Rivermine gained several strong capabilities that have differentiated MBG from the market in recent years.
The Fragmentation of Telecom Expense Management
One of the biggest challenges of covering the Telecom Expense Management space is that there is such a high level of fragmentation and vagueness of categorization in the marketplace. In looking at a "Telecom Lifecycle Management" solution, the typical end user has no clue whether this refers to ordering a phone number, handling a cell phone, handling the procurement of a switch, or even handling access points for a wireless network that handles voice calls.Vendors try to differentiate by simply adding more and more services, but often just add confusion. So that I'm clear in the future in writing this blog, I'm going to suggest a few definitions that I'm going to use to maintain internal consistency.
