Quick Fixes to Cut Telecom Costs
I just published my latest benchmark on telecom lifecycle management (TLM): Quick Fixes to Cut Telecom Costs.As with all the research I write at Aberdeen, it's available for the next eight weeks at no cost because of underwriters that wanted to be associated with the research and cared about the topic: G2 and Tangoe.
7 months in…
I've been digging into the world of Telecom Expense Management and have written one benchmark report, Slashing Telecom Expenses in a Looming Recession as well as a number of market alerts, sector insights, and analyst insights ranging from mergers to the use of personal cell phones in the workplace to contract negotiation tools.
The Fragmentation of Telecom Expense Management
One of the biggest challenges of covering the Telecom Expense Management space is that there is such a high level of fragmentation and vagueness of categorization in the marketplace. In looking at a "Telecom Lifecycle Management" solution, the typical end user has no clue whether this refers to ordering a phone number, handling a cell phone, handling the procurement of a switch, or even handling access points for a wireless network that handles voice calls.Vendors try to differentiate by simply adding more and more services, but often just add confusion. So that I'm clear in the future in writing this blog, I'm going to suggest a few definitions that I'm going to use to maintain internal consistency.
Apologies for the extended absence
I've been busy with the day job in creating weekly research on the Telecom Expense Management industry, as well as a couple of extra reports on the side. To see what I write for my day job, go to the AberdeenGroup website and take a look.
