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	<title>Telecom Spend Trends</title>
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	<link>http://www.hyounpark.com</link>
	<description>A Blog About Telecom Expense Management and Telecom Life Cycle Management</description>
	<lastBuildDate>Sun, 14 Feb 2010 15:20:15 +0000</lastBuildDate>
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		<title>Initial thoughts on the proposed Skype/Verizon partnership</title>
		<link>http://www.hyounpark.com/2010/02/14/initial-thoughts-on-the-proposed-skypeverizon-partnership/</link>
		<comments>http://www.hyounpark.com/2010/02/14/initial-thoughts-on-the-proposed-skypeverizon-partnership/#comments</comments>
		<pubDate>Sun, 14 Feb 2010 15:20:15 +0000</pubDate>
		<dc:creator>Hyoun Park</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Enterprise Mobility]]></category>
		<category><![CDATA[Unified Communications]]></category>
		<category><![CDATA[Wireless Expense Management]]></category>
		<category><![CDATA[telecom lifecycle management]]></category>

		<guid isPermaLink="false">http://www.hyounpark.com/?p=50</guid>
		<description><![CDATA[Bloomberg's saying that Verizon Wireless and Skype are planning to announce a partnership on Feb. 16 at Mobile World Congress.  What does this actually mean for enterprise telephony, especially for companies trying to cut costs?  Let's take a quick look from four perspectives: Verizon Wireless, Skype, AT&#38;T and the enterprise telecom manager:
From Verizon [...]]]></description>
		<wfw:commentRss>http://www.hyounpark.com/2010/02/14/initial-thoughts-on-the-proposed-skypeverizon-partnership/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Transforming Communications for Top-Line Growth in 2010</title>
		<link>http://www.hyounpark.com/2010/02/01/transforming-communications-for-top-line-growth-in-2010/</link>
		<comments>http://www.hyounpark.com/2010/02/01/transforming-communications-for-top-line-growth-in-2010/#comments</comments>
		<pubDate>Mon, 01 Feb 2010 10:18:39 +0000</pubDate>
		<dc:creator>Hyoun Park</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Telecom Expense Management]]></category>
		<category><![CDATA[telecom lifecycle management]]></category>
		<category><![CDATA[Unified Communications]]></category>
		<category><![CDATA[Virtualization]]></category>

		<guid isPermaLink="false">http://www.hyounpark.com/?p=39</guid>
		<description><![CDATA[As Albert Einstein once said: “The definition of insanity is doing the same thing over and over again and expecting different results.” Why should you or any other company prove this to be true by undertaking the wrong strategic approaches to aligning management tools to upcoming infrastructure investments?
In light of that thought, I'm very excited [...]]]></description>
		<wfw:commentRss>http://www.hyounpark.com/2010/02/01/transforming-communications-for-top-line-growth-in-2010/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The ROI of Enterprise Video Collaboration</title>
		<link>http://www.hyounpark.com/2010/01/30/the-roi-of-enterprise-video-collaboration/</link>
		<comments>http://www.hyounpark.com/2010/01/30/the-roi-of-enterprise-video-collaboration/#comments</comments>
		<pubDate>Sat, 30 Jan 2010 22:53:41 +0000</pubDate>
		<dc:creator>Hyoun Park</dc:creator>
				<category><![CDATA[Telecom Expense Management]]></category>
		<category><![CDATA[Unified Communications]]></category>
		<category><![CDATA[Videoconferencing]]></category>
		<category><![CDATA[telecom lifecycle management]]></category>
		<category><![CDATA[GRC]]></category>
		<category><![CDATA[opportunity cost]]></category>
		<category><![CDATA[ROI]]></category>
		<category><![CDATA[video conferencing]]></category>

		<guid isPermaLink="false">http://www.hyounpark.com/?p=35</guid>
		<description><![CDATA[Recently, I did a quick video on Enterprise Video Collaboration for Avaya that talked about some of the high-level benefits video can provide to the enterprise. From a telecom lifecycle management perspective, one of the interesting things I find about video is that as it is implemented as an enterprise communications tool, it will need [...]]]></description>
		<wfw:commentRss>http://www.hyounpark.com/2010/01/30/the-roi-of-enterprise-video-collaboration/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>IPDR, why does it matter?</title>
		<link>http://www.hyounpark.com/2010/01/26/ipdr-why-does-it-matter/</link>
		<comments>http://www.hyounpark.com/2010/01/26/ipdr-why-does-it-matter/#comments</comments>
		<pubDate>Tue, 26 Jan 2010 06:05:21 +0000</pubDate>
		<dc:creator>Hyoun Park</dc:creator>
				<category><![CDATA[Telecom Expense Management]]></category>
		<category><![CDATA[billing errors]]></category>
		<category><![CDATA[call detail records]]></category>
		<category><![CDATA[CDR]]></category>
		<category><![CDATA[internet protocol detail records]]></category>
		<category><![CDATA[IPDR]]></category>
		<category><![CDATA[telecom lifecycle management]]></category>
		<category><![CDATA[TEM]]></category>
		<category><![CDATA[TLM]]></category>

		<guid isPermaLink="false">http://www.hyounpark.com/?p=23</guid>
		<description><![CDATA[Will IPDRs lead to the same expense management problems that CDRs have traditionally provided in the world of telecom?]]></description>
		<wfw:commentRss>http://www.hyounpark.com/2010/01/26/ipdr-why-does-it-matter/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Rivermine Acquires MBG: mindWireless is the Wild Card</title>
		<link>http://www.hyounpark.com/2009/12/17/rivermine-acquires-mbg-mindwireless-is-the-wild-card/</link>
		<comments>http://www.hyounpark.com/2009/12/17/rivermine-acquires-mbg-mindwireless-is-the-wild-card/#comments</comments>
		<pubDate>Fri, 18 Dec 2009 00:48:16 +0000</pubDate>
		<dc:creator>Hyoun Park</dc:creator>
				<category><![CDATA[Telecom Expense Management]]></category>
		<category><![CDATA[Wireless Expense Management]]></category>
		<category><![CDATA[Blackberry]]></category>
		<category><![CDATA[Call Accounting]]></category>
		<category><![CDATA[chargebacks]]></category>
		<category><![CDATA[MBG]]></category>
		<category><![CDATA[mindWireless]]></category>
		<category><![CDATA[Mobile Device Management]]></category>
		<category><![CDATA[Rivermine]]></category>
		<category><![CDATA[telecom lifecycle management]]></category>
		<category><![CDATA[Unified Communications]]></category>
		<category><![CDATA[wireless help desk]]></category>

		<guid isPermaLink="false">http://www.hyounpark.com/?p=28</guid>
		<description><![CDATA[On December 15th 2009, Rivermine acquired MBG, continuing a trend of consolidation in the Telecom Lifecycle Management industry. With this acquisition, Rivermine gained several strong capabilities that have differentiated MBG from the market in recent years.
MBG has traditionally been known for its strong accounting-based approach to expense management, which has resulted in call accounting and [...]]]></description>
		<wfw:commentRss>http://www.hyounpark.com/2009/12/17/rivermine-acquires-mbg-mindwireless-is-the-wild-card/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Quick Fixes to Cut Telecom Costs</title>
		<link>http://www.hyounpark.com/2009/12/03/quick-fixes-to-cut-telecom-costs/</link>
		<comments>http://www.hyounpark.com/2009/12/03/quick-fixes-to-cut-telecom-costs/#comments</comments>
		<pubDate>Fri, 04 Dec 2009 02:23:38 +0000</pubDate>
		<dc:creator>Hyoun Park</dc:creator>
				<category><![CDATA[Telecom Expense Management]]></category>
		<category><![CDATA[Wireless Expense Management]]></category>
		<category><![CDATA[telecom lifecycle management]]></category>

		<guid isPermaLink="false">http://www.hyounpark.com/?p=41</guid>
		<description><![CDATA[I just published my latest benchmark on telecom lifecycle management (TLM): Quick Fixes to Cut Telecom Costs.As with all the research I write at Aberdeen, it's available for the next eight weeks at no cost because of underwriters that wanted to be associated with the research and cared about the topic: G2 and Tangoe.
This report [...]]]></description>
		<wfw:commentRss>http://www.hyounpark.com/2009/12/03/quick-fixes-to-cut-telecom-costs/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>7 months in&#8230;</title>
		<link>http://www.hyounpark.com/2008/09/23/7-months-in/</link>
		<comments>http://www.hyounpark.com/2008/09/23/7-months-in/#comments</comments>
		<pubDate>Wed, 24 Sep 2008 04:24:29 +0000</pubDate>
		<dc:creator>Hyoun Park</dc:creator>
				<category><![CDATA[Telecom Expense Management]]></category>
		<category><![CDATA[end user]]></category>
		<category><![CDATA[no brainer]]></category>
		<category><![CDATA[telecom lifecycle management]]></category>

		<guid isPermaLink="false">http://www.hyounpark.com/2008/09/23/7-months-in/</guid>
		<description><![CDATA[I've been digging into the world of Telecom Expense Management and have written one benchmark report, Slashing Telecom Expenses in a Looming Recession as well as a number of market alerts, sector insights, and analyst insights ranging from mergers to the use of personal cell phones in the workplace to contract negotiation tools.Along the way, I've seen [...]]]></description>
		<wfw:commentRss>http://www.hyounpark.com/2008/09/23/7-months-in/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>The Fragmentation of Telecom Expense Management</title>
		<link>http://www.hyounpark.com/2008/05/10/the-fragmentation-of-telecom-expense-management/</link>
		<comments>http://www.hyounpark.com/2008/05/10/the-fragmentation-of-telecom-expense-management/#comments</comments>
		<pubDate>Sat, 10 May 2008 15:43:09 +0000</pubDate>
		<dc:creator>Hyoun Park</dc:creator>
				<category><![CDATA[Cell Phones]]></category>
		<category><![CDATA[Telecom Expense Management]]></category>
		<category><![CDATA[Wireless Expense Management]]></category>
		<category><![CDATA[Call Accounting]]></category>
		<category><![CDATA[Glossary]]></category>
		<category><![CDATA[Mobile Device Management]]></category>
		<category><![CDATA[Telecom Cost Management]]></category>

		<guid isPermaLink="false">http://www.hyounpark.com/2008/05/10/the-fragmentation-of-telecom-expense-management/</guid>
		<description><![CDATA[One of the biggest challenges of covering the Telecom Expense Management space is that there is such a high level of fragmentation and vagueness of categorization in the marketplace.  In looking at a "Telecom Lifecycle Management" solution, the typical end user has no clue whether this refers to ordering a phone number, handling a cell [...]]]></description>
		<wfw:commentRss>http://www.hyounpark.com/2008/05/10/the-fragmentation-of-telecom-expense-management/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Apologies for the extended absence</title>
		<link>http://www.hyounpark.com/2008/04/24/apologies-for-the-extended-absence/</link>
		<comments>http://www.hyounpark.com/2008/04/24/apologies-for-the-extended-absence/#comments</comments>
		<pubDate>Thu, 24 Apr 2008 11:30:17 +0000</pubDate>
		<dc:creator>Hyoun Park</dc:creator>
				<category><![CDATA[Telecom Expense Management]]></category>

		<guid isPermaLink="false">http://www.hyounpark.com/2008/04/24/apologies-for-the-extended-absence/</guid>
		<description><![CDATA[I've been busy with the day job in creating weekly research on the Telecom Expense Management industry, as well as a couple of extra reports on the side.  To see what I write for my day job, go to the AberdeenGroup website and take a look.
]]></description>
		<wfw:commentRss>http://www.hyounpark.com/2008/04/24/apologies-for-the-extended-absence/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Who controls your telecom policies?</title>
		<link>http://www.hyounpark.com/2008/04/07/who-controls-your-telecom-policies/</link>
		<comments>http://www.hyounpark.com/2008/04/07/who-controls-your-telecom-policies/#comments</comments>
		<pubDate>Mon, 07 Apr 2008 10:28:17 +0000</pubDate>
		<dc:creator>Hyoun Park</dc:creator>
				<category><![CDATA[Cell Phones]]></category>
		<category><![CDATA[Telecom Expense Management]]></category>
		<category><![CDATA[compliance]]></category>
		<category><![CDATA[IRS]]></category>
		<category><![CDATA[listed assets]]></category>
		<category><![CDATA[telecom policies]]></category>
		<category><![CDATA[wireless]]></category>

		<guid isPermaLink="false">http://www.hyounpark.com/2008/04/07/who-controls-your-telecom-policies/</guid>
		<description><![CDATA[In a recent benchmark report done by the Aberdeen Group, we found that the biggest contributor on wireless telecom policies wasn't SARB/OX, security, or IRS pressures.  Instead, it was... Human Resources.
I've got to admit that when I first found that out, I was stunned.  Coming from an enterprise telecom background, I know from [...]]]></description>
		<wfw:commentRss>http://www.hyounpark.com/2008/04/07/who-controls-your-telecom-policies/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
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