30Jan/100
The ROI of Enterprise Video Collaboration
Recently, I did a quick video on Enterprise Video Collaboration for Avaya that talked about some of the high-level benefits video can provide to the enterprise. From a telecom lifecycle management perspective, one of the interesting things I find about video is that as it is implemented as an enterprise communications tool, it will need the same management tools that we currently associate with phone calls.
26Jan/100
IPDR, why does it matter?
IPDR stands for Internet Protocol Detail Record, which is being developed as a set of standards by the TMForum. By providing application, service, location, user, and network-based information about internet usage, IPDR is intended to be used as an enabler for providing and billing next-generation services.
